Return Policy
We want you to be completely satisfied with your CardRiser Pro purchase
Last updated: July 27, 2025
At CardRiser Pro, customer satisfaction is our top priority. We offer a comprehensive return policy to ensure you're completely happy with your purchase.
30-Day Window
Return your item within 30 days of delivery for a full refund
Original Packaging
Items must be returned in original, unopened packaging
Quick Processing
Refunds processed within 3-5 business days of receipt
Return Requirements
Items Must Be:
- ✓Unused and in original condition
- ✓In original packaging with all accessories
- ✓Free from damage not related to shipping
- ✓Returned within 30 days of delivery
Return Process
Contact Us
Email us at [email protected] with your order number and reason for return
Receive Return Instructions
We'll send you return instructions and address within 24 hours
Pack & Ship
Securely package your item and ship to our return address at your expense
Get Refunded
Full refund processed to original payment method within 3-5 business days
Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping method for your protection.
Exchanges
We currently do not offer direct exchanges. If you need a different product, please return your original item for a refund and place a new order for the desired item.
Damaged Items
If your item arrives damaged, please contact us immediately with photos of the damage. We'll arrange for a replacement or full refund at no cost to you.
Questions About Returns?
Our customer service team is here to help with any return questions
Contact Support